RETURNS OF PHYSICAL PRODUCT
We shall accept the return of the product within 30 days of purchase. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a replacement or refund.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
We will only give a replacement of the Audio-CD, Video DVDs, Pen-drives and Kits In case of any technical defect
Several types of goods are exempt from being returned.

NON-RETURNABLE ITEMS:

  • Book with obvious signs of use
  • Any item not in its original condition or Physically damaged or missing parts for reasons not due to our error
  • Any item that is returned more than 30 days after delivery
  • To complete your return, we require a receipt or proof of purchase.

REPLACEMENT
We only replace items if they are defective or damaged due to Transport (7 Days of Delivery). If you need to replace it for the same item Email us admin@inconcepts.in and send your item to Plot no -214, A-1, Gyan Khand – 1, Indirapuram, Ghaziabad, Uttar Pradesh, India – 201010

REFUND FOR ON GROUND LIVE PROGRAMS (Live)

  • Different Live programs in which 100% of fees is refunded in case Participant is not satisfied. For a refund, the participant must inform the event management team before the event .
  • Form of Money-back satisfaction is given to Participants and participant must hand over the duly filled and signed form to the Management. After verification, the refund will be processed. The money will be refunded by Cheque or By Digital Transfer/reversed if Online Payment is done within 14 days.
  • Above Time Excludes Delay by Banking Partner/Credit card or Any Delay by Payment
    gateway Partner or other 3rd Party which is as per the Guidelines of Reserve Bank of India
    (RBI).

REFUND FOR ONLINE WORKSHOPS ON DIGITAL PLATFORM (LIVE on Digital Platform)

  • Online Workshops includes Different Programs listed on website
  • Different Online programs listed on website are Digital Workshops conducted via Applications like Zoom, Webx, etc. and it is not refundable Workshop.
  • If the Participant is not able to attend the workshop, the Participant must share the Details at admin@inconcepts.in atleast 4 Hours before the start of the workshop. Any request after that will be not entertained.
  • Online workshops will start atleast 15 Minutes Early to check connectivity, Audio-Video Issues and Resolve Issues.
  • The Participant who informs admin@inconcepts.in about the inability to join workshop will be transferred to Next Scheduled Workshop and Participant must attend the next Scheduled Workshop after that participant won’t be able to transfer to next batch.
  • The Enrolment can be transferred to another person before 4 hours of Start of Workshop and must inform admin@inconcepts.in
  • If the payments are made through www.inconcepts.in using Online Payment Gateway, we will refund to you through the same channel as you paid from (Reversal of Transaction).

LATE OR MISSING REFUNDS (IF APPLICABLE)

  • If you get initialisation of Refund from Arjun Leadership International Inc.  or Payment Gateway, We request you to wait for 14 Banking days and check the Account statement and re-verifying the non-receipt of refund.
  • In case the refund is in your Credit card then contact your credit card company, it may take up to7 Days’ time before your refund is officially reflected to your account.
  • Get the refund Transaction ID from Arjun Leadership International Inc. and contact your bank for the refund Status. There is often some processing time before a refund is reflected to your account.
  • If you’ve done all of this and you still have not received your refund yet, please contact us at admin@inconcepts.in with the transaction details.

SHIPPING

To return your product, Defect needs to be authorized first before the item is sent to Arjun Leadership International Inc. for reimbursement. After the Product Defect is identified send the Product to Plot no -214, A-1, Gyan Khand – 1, Indirapuram, Ghaziabad, Uttar Pradesh, India – 201010

  • Shipping Charges will be borne by the customer for the return of the product.
  • Please write the full address and keep the tracking number for your records.
  • Depending on where you live, the time it may take for your exchanged product to reach you may vary based on Situations.